SLA definition

Simply define your SLAs regarding issue events (status changes, resolution, reopening), pause options. Add SLA notifiers to be alarmed.

Real time counter

See SLA countdown showing the time left until target event. Get notified if contract time is close.

JQL functions, gadgets and reports

You can use our built-in reports and gadgets, or create your own filters using our handy JQL functions.

More than 1200 customers across multiple industries are tracking their SLAs with Time to SLA Plugin.